We implement Salesforce Health Cloud for payers, providers, and life-sciences organisations — patient-360, care coordination, household management, FHIR integration into the EHR, and HIPAA-aligned configuration.
A generic Sales Cloud implementation in a healthcare organisation will get further than people expect — until it doesn't. Patient data, household relationships, care plans, and regulatory requirements aren't add-ons; they're the substance.
Patient and member data model from Health Cloud baseline. Care plans, care team relationships, and provider networks structured properly. FHIR integration with the EHR (we know FHIR — see our integration practice). HIPAA-aligned security configuration as a first-class concern.
Patient-360 with EHR data flowing in via FHIR. Care coordination workflows for the care team. Household and member-relationship management. HIPAA-aligned security posture documented and reviewed.
Unified patient/member view with EHR-sourced clinical data, household relationships, and longitudinal interaction history.
Care plan templates, care team coordination, task assignment, and timeline-based care management.
Bi-directional FHIR R4 integration with Epic, Cerner, Athena, and other EHRs — patient data, encounters, and observations.
Member enrolment, benefits, claims integration, and care management for payer organisations.
Provider directory, contracting, credentialing, and referral management for provider organisations.
Security review, RBAC, audit logging, BAA-covered architecture, and ePHI handling discipline.